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Load the lidded top hoppers before the first order and close the lids.
A countertop soft serve ice cream machine holds mix at serving texture and dispenses it by lever, so there is no scooping and no separate freezer to cone from. This guide shows how the Ice cream machine fits a counter you already have, and how to choose and specify a soft ice cream machine around your venue, your service pattern and your cleaning routine.

Front lever, one pull, one portion — no scooping and no reaching over the cabinet, because the serving point, the controls and the drip tray are all on the front face.
Every part staff touch during a shift sits on the front or the top of this cabinet. It is a countertop unit in vertical orientation with a stainless steel body and top, so it stands on a counter you already run instead of taking a floor position, a dedicated prep area or a second freezer.
The parts that take the most handling are the hopper lids, the dispensing levers and the drip tray — all three are on the outside of the cabinet. That is what makes the between-service routine a wipe-down rather than a teardown.
The standard build is brushed stainless steel with a simple front panel, where an ice cream cone graphic is the only decoration. Units are also shown in coloured finishes with the same cone graphic, and finish availability is confirmed on enquiry. The product page lists $755.00 with a “Get The Latest Quote” button, so ordering runs through an enquiry rather than a checkout.
It is not a floor-standing machine, not a batch-by-batch system, and it does not need a separate freezer to cone from — the machine holds mix at serving texture throughout service.
The same cabinet is offered across seven service settings. Read your own row first: what your venue asks of a machine, whether this countertop build answers it, and what to lock down before you order.
| Venue | What this venue asks of the machine | Does this build answer it? | Lock down before you order |
|---|---|---|---|
| Café and coffee shop | A small footprint beside the espresso bar, plus refills that do not break the queue. | Yes — the countertop build fits an existing counter, and top-mounted lidded hoppers are loaded from above, so a refill takes seconds. | Keep the serving front clear, and ask for the side clearance figure from the manual. |
| Hotel breakfast and buffet | A long service window with staff rotating on and off the station. | Yes — levers, front control panel and drip tray are all reached from the front, so any staff member can serve. | Confirm the counter is level and that the station is an indoor food service counter. |
| Dessert shop and ice cream counter | Continuous serving through a rush without stopping to scoop. | Yes — one pull of the front lever gives one portion, and the front drip tray catches the end of each draw. | Build the between-service wipe of lids, levers and tray into the shift. |
| Bar and lounge | A compact unit that fits a back bar and stays out of the walking line. | Yes — countertop placement in vertical orientation, with no floor position and no separate freezer needed. | Leave the side ventilation clearance and keep the front clear for serving. |
| Convenience store and takeaway window | One operator serving and cleaning without leaving the till area. | Yes — refilling, dispensing and wiping all happen at the front and top of the cabinet. | Train staff on the front control panel before the first rush. |
| Catering and events | Equipment that can be set up on a serving table and packed away again. | Yes — a countertop unit intended for indoor food service counters. | Check the counter is level at every venue before service starts. |
| Food court and leisure venue | High handling by several staff over a long day. | Yes — the three most-handled parts are external, so they wipe clean between services. | Write the wipe-down of lids, levers and tray into the daily rota. |
Venue type tells you where the machine goes. The operating pattern tells you what to confirm in the quote — use the four scenarios below to turn your day-to-day service into a specification request.
One person serves, refills and cleans without leaving the station during the rush.
A buffet or all-day service where product must stay covered between servings and refills cannot stall the line.
A tight front-of-house layout where every centimetre of depth is already spoken for.
The same dessert offer needs to look and behave the same across several locations.
Fit is about two questions: will the cabinet sit where you want it, and can staff reach everything they touch during service? The seven numbered points below run from the top of the cabinet to the counter beneath it.

Five moments in a normal shift show how much work the machine actually adds. Read them against your own rota before you commit.
Load the lidded top hoppers before the first order and close the lids.
Mix goes in from above, so a refill during service takes seconds.
One pull of the front lever, one portion — no scooping, no reaching across.
Wipe the hopper lids, the levers and the drip tray — the parts that get handled.
Finish with the cleaning routine for the external, high-touch parts.
These are the parameters listed on the product page, read as decisions rather than a data dump. Anything not listed here — output, hopper volume, dimensions, weight, power supply and warranty — is not stated, so raise it in your quote.
| Specification | Detail | What it decides on your counter |
|---|---|---|
| Machine type | Countertop soft serve ice cream machine | It takes counter space, not a floor position. |
| Duty | Commercial soft serve ice cream machine for daily counter service | Built for a serving counter that runs every day, not occasional use. |
| Body and top | Stainless steel | Wipes clean between services and takes everyday knocks. |
| Hoppers | Top-mounted, with lids | Mix loads from above and stays covered between servings. |
| Dispensing | Lever-operated front dispensing block | Staff serve from the front face without reaching over the cabinet. |
| Drip tray | Front-mounted | Catches the end of a draw and keeps the counter dry through continuous serving. |
| Ventilation | Side ventilation grilles | Air moves through the side, so leave the clearance stated in the manual. |
| Controls | Front control panel | Within reach of whoever is serving at that moment. |
| Placement | Countertop, vertical orientation | No floor position and no dedicated prep area required. |
| Environment | Indoor food service counters | Plan the machine for an indoor counter, not an outdoor setup. |
| Counter position | Level counter, front kept clear for serving | Level the counter before installation and keep the serving side open. |
The two parameters most often overlooked at the counter are ventilation and counter position — the side grilles need breathing room, and the machine needs a level surface with an unobstructed front.
Six points to settle with the supplier before you commit counter space, then send one enquiry that covers the machine, the finish and the quantity.
Tell us which finish you want when you enquire and we will confirm what is available for your order. Specifying several units or several sites? Send the list in one message for a consolidated quote.
it is a countertop soft serve ice cream machine with a stainless steel body and top, top-mounted hoppers with lids, a lever-operated front dispensing block, a front drip tray, side ventilation grilles and a front control panel. product is dispensed from the front levers — one pull, one portion — with no scooping and no separate freezer to cone from.
placement is countertop in vertical orientation, for indoor food service counters. the counter should be level and the front kept clear for serving. air moves through the side ventilation grilles, so leave the clearance specified in the manual — the product page does not publish a figure.
the product page shows $755.00 with a “get the latest quote” button. there is no add-to-cart or checkout on the page, so ordering runs through an enquiry: contact the team, confirm the build and finish you want, and they will return the latest quote.
the standard build is brushed stainless steel with a simple front panel, where an ice cream cone graphic is the only decoration. units are also shown in coloured finishes with the same cone graphic. finish availability is confirmed on enquiry, so state your preference when you request your quote.
the service settings listed for this machine are hotel breakfast and buffet service; cafés and coffee shops; dessert shops and ice cream counters; bars and lounges; convenience stores and takeaway windows; catering and events; and food courts and leisure venues.
confirm the side ventilation clearance, counter level and front-of-house space on site. output capacity, hopper volume, dimensions, weight, power supply and warranty are not stated on the product page, so request those figures together with finish availability, delivery terms and lead time in the same enquiry.